![]() In the meantime, ask your employees to use another email address and use this when inviting them. Choose between Chat with us, Schedule an appointment, or Have us call you.Look for I still need a human and click on it.Type in " Talk to a human", then press Enter.Click the Help menu in the upper-right hand corner and click Talk to a human.This way, our engineers can look at this and help you accomplish your task in QuickBooks. If you're still getting a similar result, contact our phone support so they can create another case. ![]() This will help us in isolating the issue and fix it. Since you're still getting the same behavior, I'd recommend running the basic troubleshooting steps that were shared above. Thanks for joining the thread, investigation associated with this conversation is already closed. I'll give some guides and pointers to address them. If you have other questions, I'll hear them out. We appreciate your patience as we're getting the service back to normal. Check them out in the Payroll articles list page. Need to run your next payroll or want to manage your employees? We have guides to help you complete your payroll-related tasks. You'll receive an email as soon as the issue is fixed.
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